Microsoft Unified Communications Business Value Tool

Situation: Piedmont Consultants developed a business value tool to assist with modeling the costs of different Unified Communications architectures.  The tool also identifies and estimates the business benefits.  The tool generates an estimated Return on Investment(ROI) and other financial metrics.

Result:

The tool is used on a daily basis by Microsoft sales personnel and partners to facilitate value-based discussions with potential customers.  The tool has been translated into seven languages and is being used worldwide to drive millions of dollars of sales.

One CIO commented he received tremendous value from the tool in its ability to model the associated costs and benefits with different UC architectures.